Our sales associate, Kyle Mackey, was very knowlegeable and courteous. We purchased LG Washer and Dryer. He was able to answer all questions with no difficulty. Our item availability was given a much longer time elsewhere. I cannot say enough about the shopping experience itself. It was simply great from entry to exit of the store. Everyone did an exceptional job and I will not hesitate to shop there more. Service, availability, price match, explanation etc all came into play with flying colors.
Needs new store manager. Spent $14,000 there for TV and Stereo system. Still can't find manager. Have to pull teeth to get questions answered. Phone system to reach help stinks. If a customer spent that kind of money in your store would you treat them special? At least know there first name?
This store is the busiest store I have ever been in. It is the only best buy for a large area, and it needs more employees year round not just during Snowbird season. The cell phone desk and Geek squad desperately need more help. Always a long wait or back log of work to be done ahead of what ever I bring in. Everyone here is always friendly and once you get someone to help you they'll do their best. However they need more employees !
This was your standard cookie cutter Best Buy experience. If you've been to one Best Buy you have pretty much been to the mall. I will say that the staff that I work with were especially helpful and friendly. They help me find what I wanted and get me in and out as fast as possible.
Costumer service wasn't too friendly. (Not the best attitude ) He seemed very frustrated at the very beginning. All boyfriend wanted to do was make sure info was correct and read terms before signing. The guy seemed really annoyed at this. (Maybe he had a bad day dealing with other people) no reason to take it out on costumers.. made me not wanna go there again but I shouldn't let one employee get me down, yes I was upset.. I'll just have to make sure someone else helps us.
Best Buy is a US Electronics Store based in Port Charlotte, Florida. Best Buy is located at 18700 Veterans Blvd Unit 13, Port Charlotte, FL 33954, USA.
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